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25. Passengers @ Beijing Airport Want More Self-Service
The 2012 SITA / Air Transport World Passenger Self-Service Survey shows a strong interest among passengers at Beijing International Airport to use more mobile self-services. Over 90% want to search for flights and receive flight updates and boarding passes on their mobile phones. Some 71% of passengers surveyed in Beijing were carrying a smartphone, allowing them easy access to suc
26. Smartphones Fuel Self-Service Revolution at Airports
The number of smartphones carried by airline passengers has doubled over the last year making them an important tool for travelers wishing to check-in remotely, access flight information on the go, or use an emerging range of flight-related applications, according to the 2011 SITA - Air Transport World Passenger Self-Service Survey published on Tuesday.
27. Airline Passengers Want More Control
Airline passengers want more control of their journey and are looking for more self-service and mobile-based offerings to reduce stress during travel according to the 2012 SITA/Air Transport World Passenger Self-Service Survey released this week. It reports that 70% of passengers now carry smartphones, which is fueling the demand for services such as self-boarding and flight inform
28. Delta Installing Self-Service Bag Drop at Minneapolis-St. Paul International Airport
Delta is introducing four self-service bag drop machines at Minneapolis-St. Paul International Airport this summer, a $600,000 investment that allows customers to check their own bags. One machine will be equipped with test facial recognition technology to match customers with their passport photos through identification verification.
29. Changi Airport Trials Self Service Initiatives
Passengers departing from Changi Airport can look forward to a speedier and more flexible check-in experience as Changi Airport Group (CAG) commences a phased approach to implementing self-service initiatives in its departure halls, with a trial with Jetstar Asia as its airline partner. This is part of the Fast and Seamless Travel at Changi (FAST@Changi) programme which CAG plans t
30. Jetstar Passengers Enjoy Self-Service Bag Drop @ Brisbane Airport
Bag-carrying passengers at Brisbane Airport can now enjoy quicker and easier self-service check-in as the airport uses the latest bag-drop system from technology provider SITA. Working with the baggage handling system specialist, BCS Group, SITA has begun an initial phase deployment at the airport which allows passengers to drop off their bags in less than 25 seconds.
31. KLM Doubles Self-Service check-in Capacity at Schipol
KLM Doubles Self-Service check-in Capacity at Schipol
32. KLM increases Self-Service check in Capacity at Schiphol
KLM increases Self-Service check in Capacity at Schiphol.

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