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1. Strong Preference for Self-Service Check-In at Paris Charles de Gaulle
Strong Preference for Self-Service Check-In at Paris Charles de Gaulle. According to results from the latest SITA / Air Transport World Passenger Self-Service Survey, a global survey of air travellers habits and attitudes, travellers using Paris Charles de Gaulle (CDG) have the highest preference for self-service check-in but it is mainly Air France passengers who exercise the opt
2. Use of Self-Service Facilities @ Abu Dhabi Airport Doubles
Self-service check-in at Abu Dhabi International Airport is growing at a rapid pace according to the latest figures from the seventh SITA / Air Transport World Passenger Self-Service Survey. The 2012 results found that 17% of passengers surveyed at the airport used self-service check-in; nearly double the rate of 9% recorded last year. However, the region is still playing catch-up
3. Self-Service Check-In Reaches New Heights @ Hartsfield-Jackson Atlanta
Self-service usage by passengers at Hartsfield-Jackson Atlanta, one of the worlds busiest airports, has reached new heights with a record 39% of passengers using the internet to check-in for flights. Add in self-service kiosk and mobile phone check-ins and a grand total of 85% of passengers avoided airport counters and used self-service check-in according to the results of the lat
4. Frankfurt Airport Passengers Highest Users of Self-Service Bag Drop
According to the 2012 SITA/Air Transport World Passenger Self-Service Survey, passengers using Frankfurt Airport are very keen on using self-service. Frankfurt leads the way with the use of self-bag-drops, for example, as well as self-service check-in. However, because Frankfurt is so advanced in its use of kiosks and web check-in, interest in the use of mobile phone functionality
5. Near 100% Rise in Passenger Self-Service Check-In at Johannesburg
Near 100% Rise in Passenger Self-Service Check-In at Johannesburg. The SITA/Air Transport World Passenger Self- Service survey of the worlds leading airports reveals an almost 100% rise in self-service check-in among travellers passing through OR Tambo Airport, Johannesburg. A 75% growth in demand for off-airport bag drop-off was also recorded.
6. Self Service Check-In / Out Kiosk Technology for Hotels Booming
Self Service Check-In / Out Kiosk Technology for Hotels Booming. Ariane Systems, a leader in self-service check-in / check-out kiosk technology for the hospitality industry, has reported that self-service guest transactions completed through their integrated check-in / out system for hotels has topped the $5 billion mark worldwide.
7. Atlanta Travellers Lead the World on Smartphone and Self-Service Adoption
Smartphone adoption among passengers at the worlds busiest airport, Hartsfield-Jackson Atlanta, has jumped from 28% to 75% in the last 12 months, fueling one of the highest rates of self-service use at any airport in the world. The 2011 SITA/Air Transport World Passenger Self-Service Survey found that frequent, or occasional, use of self-service channels among Atlanta passengers i
8. SITA Survey Reveals Growth in Passenger Self-Service Check-In
SITA Survey Reveals Growth in Passenger Self-Service Check-In. The 4th annual SITA/Air Transport World Passenger Self-Service (PSS) Survey is an in-depth look at the attitudes and habits of a representative sample of the 232 million passengers who use these six leading international airports: Hartsfield-Jackson, Atlanta; Mumbai International; Charles de Gaulle, Paris; Moscow Domode

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