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25. Australia’s Newest Airport Using SITA Technology
Brisbane West Wellcamp Airport, a privately-funded public airport which opened last week, is using SITA AirportConnect Open to run common-use check-in and boarding, as well as to provide kiosk check-in for Qantas passengers. Wellcamp Airport is the first public airport to be built in Australia in 50 years and can handle all commercial aircraft, carrying both passengers and freight.
26. Virgin Hotels in Chicago and Dallas Trial Virdee Check-In Kiosks
Virgin Hotels has partnered with Virdee to implement a virtual reception solution designed to ensure a superior digital check-in experience for guests. Virdee kiosks are currently being trialed at Virgin Hotels in Chicago and Dallas. The kiosks work alongside Virgin Hotels’ mobile application, giving guests the option of using either their mobile phone or kiosk to check themselves
27. Ariane Systems Partners CADD Emirates for Middle East Expansion
Ariane Systems, a company which specialises in self-service check-in/out technology for the hospitality industry, has partnered with CADD Emirates, an enterprise solutions provider and ICT integrator in the Middle Eastern market. The solutions which Ariane Systems provides hotels include online software to streamline the check-in and check-out process, along with self-service kiosk
28. Alaska Airlines Introduces Self-Service Bag-Tagging
Alaska Airlines has introduced a self-service bag-tagging option for passengers travelling from Seattle-Tacoma International Airport. The new service enables passengers to print and attach their own luggage tags from a self-service kiosk in the airport lobby, adding to Alaska Airlines’ customer-focused initiative toward making travel easier.
29. Moscow Domodedovo Airport First in Russia to Install WorldTracer Kiosks
Moscow Domodedovo Airport has become the first in Russia and the CIS to install self-service WorldTracer Kiosks. Provided by air transport IT and telecoms specialist SITA, the kiosks enable passengers to report delayed bags without having to wait in line for an agent. Passengers simply scan the bag receipt barcode on a kiosk located in the arrivals area to file a missing bag report
30. AirAsia launches Self Check-in Options
AirAsia launches Self Check-in Options. AirAsia has launched a Web and Self Check-In service. These new self check-in kiosk facilities are currently in place at the LCCT airport in KL and selected regional airports, providing guests with a quicker and more convenient way of checking-in. For added convenience, passengers can also utilize the web-based check-in service.
31. BA Study Reveals Online Check-In to be Favourite Travel Innovation
In a study carried out by British Airways, online check-in has been voted the best travel innovation. The top five technological innovations, heralded for greatly improving the traveling experience, are online check-in, electronic tickets, the option to choose your seat online, mobile boarding pass and kiosk check-in.
32. SITA to Upgrade Operations at Adelaide Airport in Australia
Adelaide Airport in Australia has signed a new five-year contract with SITA that includes a move to common-use self-service (CUSS) which allows passengers to use self-service for any airline, at any check-in kiosk or bag drop point. In total SITA will provide 32 check-in kiosks and 14 bag drop units.

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