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AirAsia launches Self Check-in Options

Travel News Asia Latest Travel News Podcasts Videos Wednesday, 20 January 2010

AirAsia has launched a Web and Self Check-In service. These new self check-in kiosk facilities are currently in place at the LCCT airport in KL and selected regional airports, providing guests with a quicker and more convenient way of checking-in. For added convenience, passengers can also utilize the web-based check-in service. This initiative will help cut costs and avoid congestion at the airport.

Dato’ Sri Tony Fernandes, Group CEO of AirAsia Berhad said, “We have invested quite a significant amount to develop our ICT facilities in order to keep-up with global standards. Now, we have equipped ourselves to fully exploit the benefits of it and achieve a competitive excellence in the market. What could be simpler than going on-line and checking-in at the tip of your fingers be it via mobile or at home? This new service is relatively easy to deploy, saves cost and benefit both – guests and AirAsia. As Asia's biggest low cost carrier with a strong domestic and extensive network within the Asean region, we believe our amazing low fares and innovative services have an edge over the masses and empower more travelers to fly with us.”

Self check-in methods :

- Web Check-In: All you'll need is a connection to the internet, a printer and your travel itinerary and you'll be able to check-in 48 hours prior and up to 4 hours before the scheduled departure time using Web Check-In. With your Boarding Pass, you can proceed straight to the Document Check Counter to stamp your boarding pass and then on to the Boarding Gate. If you have baggage to check-in, drop your baggage at the Self Check-In Counter at least 60 minutes prior to the boarding time.

- Self Check-In Kiosks at the Airport: Check-in from kiosks at the available locations below 6 hours prior and 1 hour before the scheduled departure time. You'll need the details of your travel itinerary to check-in. With your Boarding Pass, you can proceed straight to the Document Check Counter to stamp your boarding pass and then on to the Boarding Gate. If you have baggage to check-in, drop your baggage at the Self Check-In Counter at least 60 minutes prior to the boarding time.

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