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Thu, 19 November 2015

HD Video Interview with Juan Samso GM of The Ritz-Carlton, Macau

[HD video below] Exclusive HD video interview with Mr. Juan Samso, General Manager of The Ritz-Carlton, Macau.

In this interview, filmed at the hotel on 16 October 2015, we ask Mr. Samso about the all-suite property, how the suite categories differ and what it means to be an all-suite Ritz-Carlton.

We discuss technology such as online check-in, keyless rooms and what challenges the hotel faces in terms of recruiting staff (or Ladies and Gentlemen as all Ritz-Carlton hotels call them).

We also discuss the spa, F&B outlets and the hotel's location.

With a downturn in casino revenues, we ask Mr. Samso whether he thinks Marriott is late to the party, and much, much more.

The Ritz-Carlton, Macau - HD Video Interview with GM

Other Ritz-Carlton Interviews: HD Video Interview with GM of The Ritz-Carlton, Tokyo, HD Video Interview with GM of The Ritz-Carlton, Almaty, HD Video Interview with GM of The Ritz-Carlton, Bali, HD Video Interview with MD of JW Marriott Hotel Beijing and The Ritz-Carlton, Beijing, HD Video Interview with GM of The Ritz-Carlton, Macau, HD Video Interview with GM of The Ritz-Carlton, Kuala Lumpur and HD Video Interview with GM of The Ritz-Carlton, Hong Kong.

See other: HD Videos and Podcasts.

Ritz-Carlton, Macau, GM, General Manager

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