Beginning 10 October 2019, some Vietnam Airlines passengers
will, for the first time, be able to connect to the internet via Wi-Fi.
The inflight Wi-Fi service will initially only
be available on some Airbus A350 aircraft
on routes between Hanoi and Ho Chi Minh (Saigon), Shanghai, Osaka as
well as between Saigon and Osaka, Singapore.
goal of becoming a digital airline, Vietnam Airlines continues to
take the lead in adopting information technology to bring
customers added service. By providing the first in-flight Wi-Fi
service in Vietnam, we hope to bring passengers a brand-new
experience and convenience by allowing internet usage during the
flight,” said Le Hong Ha - Executive Vice President of Vietnam
Wi-Fi service is best suited for texting purposes
through common texting applications such as Viber, iMessage,
Messenger, WhatsApp, and so forth, allowing passengers to exchange
and access information regularly while on-board.
With prices ranging from US$2.95 - US$29.95, Vietnam Airlines passengers can choose
based on their desired usage length, and data capacity (up to
80MB). Passengers simply make their selection and pay online via
Visa, MasterCard, American Express, JCB, or Diners Club credit
cards once the aircraft completes its ascent. The registered
package is valid until the end of the journey and can be used on a
variety of device platforms but cannot be used on multiple devices
at the same.
To help passengers to identify flights equipped
with Wi-Fi service, Vietnam Airlines will notify passengers at the
check-in counters, through signage at the aircraft gate, service
manuals at the front seat bag on the aircraft, and also through
From October to the end of December
2019, as part of the launch of this new service, Vietnam Airlines
will offer each passenger 30 minutes of free Wi-Fi use applicable
to the in-flight ‘messaging service’ package.
is expected to expand the service to more aircraft in the future.