Future of Thailand's Cape & Kantary Hotels,
Exclusive Video Interview with Group Director - Travel Industry
As the Cape Panwa Hotel is the long-term title
sponsor and host of the annual Phuket Raceweek sailing regatta, Steven Howard
of TravelNewsAsia.com took the opportunity to sit down
with Khun Poomiphat Navanukroh (Tom), the Group Director - Travel
Industry for Cape & Kantary Hotels, to ask him about the event and
the company's plans for the future.
In this exclusive interview, filmed at the Cape
Panwa Hotel on 21 July 2019, Khun Tom tells us about three new
properties the hotel group plans to open in the next few years,
how they will be branded, where they will be located, and how many
rooms each will have.
He also shares the group's further expansion
plans and tells us which areas of Thailand they are looking at and
where the land will come from.
We also discuss loyalty programmes, OTAs,
the challenge of finding and retaining quality staff, as we well
as distribution, how their brands are currently positioned and
what changes are expected.
Khun Tom tells us why the group is involved with
Phuket Raceweek and what it means to the hotel, company and Phuket
as a destination. He also hints at a new sport tourism sponsorship
deal somewhere else in Thailand, that the company hopes to unveil
soon. All that and much, much more in the FHD video and podcast below.
Interview with Khun Poomiphat Navanukroh (Tom), Group Director - Travel
Industry, Cape & Kantary Hotels