JetBlue to Implement Sabre’s Crew Manager Solution

JetBlue Airways is to implement Sabre’s comprehensive crew management system that offers a range of crew scheduling, management, services and analytical capabilities.

Crew Manager helps solve one of an airline’s biggest challenges – crew tracking and management – while also giving airline crew employees a more efficient way of interacting with the airline both on and off duty.

A fleet of hundreds of aircraft is manned by thousands of crew members – both flight deck and cabin crew. Each Crewmember has an unique schedule and preferences, so the sheer complexity and scale of the schedule that is developed, and then managed, makes this space ripe for technology innovation. Add in the dynamic operating environment with weather disruptions, schedule changes, rules, training, duty hours, vacation time, sick crew and reserve planning, this makes managing a crew schedule even more complex.

“We designed Crew Manager to increase crew utilization and satisfaction with schedules that put the right crew in the right place at the right time,” said Dana Jones, senior vice president, Sabre Airlines Solutions. “Crew Manager adapts to constant change that occurs at an airline and accommodates an airline’s changing business processes, operations requirements, contractual agreements and government regulations. The solution’s architecture allows it to integrate with airline’s existing technology environment.”

Sabre has built Crew Manager with an intuitive, customizable user-interface and a highly configurable rules engine, giving airlines greater control and flexibility. The company has also integrated Sabre’s crew disruption management technology, Recovery Manager Crew, with Crew Manager.

“Crew management is a very complex area of work and is vital in maintaining an efficient operation,” said Alex Battaglia, Senior Vice President of System Operations for JetBlue. “Having a system that genuinely helps us manage this complexity and best serve our crewmembers is a priority. This new Sabre platform will help us greatly.”

Videos from/about Sabre include: Sabre Airline Solutions - Exclusive HD Video Interview with Dasha Kuksenko, Philippine Airlines First to Use Sabre's AirVision Commercial Analytics. Exclusive HD videos (9) from Sabre's Travel Technology Exchange (TTX) APAC 2016 including interviews with: Wade Jones, Senior Vice President of Marketing and Strategy at Sabre Travel Network, Roshan Mendis, Senior Vice President - Sabre Asia Pacific, Anupam Bokil, Vice President of Product and Technology - Sabre Travel Network Asia Pacific, John Samuel, Senior Vice President of Design at Sabre, Alex Tang, CEO of XCOR Space Expeditions Asia and MD of JW Marriott Hotel Beijing and The Ritz-Carlton, Beijing as well as Three Presentations from Sabre's Travel Technology Exchange (TTX) 2016 in Beijing and Brief Introduction to Sabre Airline Solutions by Greg Gilchrist. Plus we have many more: HD Videos.

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