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Airbus has revealed the findings from a two-year
global consultation with more than 1.75 million people which
spells out what passengers want from flying in the future: more
sustainable; less stressful; and more of it, despite social media
revolutionising how we keep in touch.
• 63% of people worldwide say they will fly more
by 2050
• 60% do not think social media will replace the need
to see people face-to-face
• 96% believe aircraft will need to
be more sustainable or ‘eco-efficient’
• Almost 40% feel air
travel (door-to-door) is increasingly stressful
“Aviation is the real world wide web,” said
Charles Champion, Airbus Executive Vice President, Engineering.
“The results of the survey show that there is nothing better than
face to face contact. The world is woven together by a web of
flights that creates ever-expanding social and economic networks:
57 million jobs, 35% of world trade, and US$2.2 trillion
in global GDP.
“Since we launched the Future by Airbus, we have
engaged with people in 192 countries in a dialogue about the
future of air travel. This resulted in our revolutionary Airbus
Concept Plane and Cabin which offer a glimpse into some of the
innovations that could meet evolving passenger trends and
environmental considerations. It’s clear that people are really
excited about the future of sustainable flight and we want them to
be part of shaping that future.”
• 86% of people think less fuel burn is key and
85% a reduction in carbon emissions
• 66% want quieter aircraft
and 65% planes which are fully recyclable
But Champion notes that as more people fly more
often, the greater their expectations will be for the ‘end-to-end
passenger experience’. The Airbus consultation highlights a
predictable list of gripes: queues at passport control; slow
check-in and baggage collection; sitting on the tarmac; and
circling in holding patterns around airports.
“In London for example we’ve seen concern about
queues at airports and people are understandably not happy about
it,” he adds. “But the reality is those capacity constraints are a
sign of things to come unless the industry can work together to
cut delays, and with aviation set to double in the next 15 years,
that’s what we’re looking at.”
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More to come...
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