Plaza Premium Lounge Management has become the
official Meet & Greet Services provider at Singapore Changi
Dedicated Guest Service Officers will greet
travellers with a placard bearing the guest name or a company
logo, after they disembark the aircraft. The Officer then escorts
them through immigration and customs, facilitate the airport
formalities and the luggage. The travellers will then be guided to
a limousine or any pre-arranged ground transportation for transfer
to their destination.
For departing guests, the Guest Service Officer
can arrange for a limousine to pick them up at the hotel, assist
with the luggage and then take them to the airport.
Alternately, the Officer can meet them at the Departure drop-off zone of
their departure flight at all Terminals (Terminal 1, 2 and 3 or
the Budget Terminal while it is still open), and ease them through the
Travellers who wish to stay away from the
airport crowds and enjoy a pre-flight relaxation can also enjoy an airport lounge
until it is time for boarding,
when the Officer will complete
assist them all the way to the boarding gate.
Apart from offering personal assistance to
individual travelers, Meet & Greet Services can also serve
“We’ve made luxury airport amenity accessible to
everyone and now we are making luxury service enjoy-able by every
individual. Whatever your travel needs at the airport, we have got
them covered,” said Mr.
Song Hoi See, Founder and CEO of Plaza Premium Lounge
Management Ltd. “To maintain such premium quality service,
we’ve founded Plaza Academy to offer on-job training to every
staff and facilitate them in succeeding their duties across the
levels. We want our guests to be able to enjoy consistent
top-notch service from Premium Plaza at any given time. We believe that
training and direct engagement with employees is essential in
maintaining our promised style of service delivery, consistency
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More to come...
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