[HD videos below]
HD video interview with Mahmoud Skaf General Manager of The
Ritz-Carlton, Kuala Lumpur, as well as General Manager of the JW
Marriott Hotel Kuala Lumpur.
In this exclusive HD video interview you
will learn a lot more about the property, how such an established
hotel as The Ritz-Carlton, Kuala Lumpur remains competitive with
so many brand new 5-star hotels opening in the city, what the
location is like and some of the benefits it offers travellers, as
well as what kind of impact the opening of the amazing Pavilion
shopping mall has had on business.
We also discuss technology and whether new
technology such as self-service check-in and Finghi technology is
suitable for a property such as The Ritz-Carlton, what Mr. Skaf's
thoughts are about 24-hour stays and very importantly what Mr.
Skaf's thoughts are with regards to charging guests for internet
usage, and whether the hotel has any plans to change that policy
and if so when.
We look at the guest demographics at the hotel
and discover which markets the hotel is targeting the most. How
the demands of guests from China differ from those of the Middle
East, and which countries in the Middle East are travelling to KL
Plus we discuss which trade shows the hotel will
attend in 2013, the internet, online bookings vs mobile bookings,
their growth and the projections the hotel has and what role Mr.
Skaf feels the traditional travel agent has to play as we move
We also talk about Kuala Lumpur, and what it has
to offer travellers when compared to places such as Singapore or
Thailand and which are the best golf courses in and around KL and
how much you can expect to pay. All that and much, much more in
the HD video below.
HD Video Interview with
GM of The Ritz-Carlton KL and JW Marriott KL
Deluxe King Room @ The Ritz-Carlton, Kuala
Lumpur - HD Video Tour