Bombardier Aerospace inaugurated its first
All-Series Operators Conference General Session by announcing that
it has signed a comprehensive, five-year agreement with Luxair
Airline to extend Bombardier Smart Parts program coverage for
European Q400 turboprop operator Luxair, the national airline of
the Grand Duchy of Luxembourg.
Luxair was the first commercial airline to
enroll in the Q400 aircraft Smart Parts program to optimize
component services for its fleet. Since 2008, the European airline
has partnered with Bombardier to continuously improve dispatch
reliability, part availably and cost containment for its Q400
aircraft. With the five-year Smart Parts extension, Bombardier will continue
to provide scheduled and unscheduled maintenance on a broad range
of components (including engine and APU line replaceable units)
and provide around-the-clock Aircraft-On-Ground response.
"As the 2008 launch customer, Luxair has once
again selected Smart Parts as the right fleet management tool to
meet our operational needs in the coming years," said Horst
Lenhard, Vice President, Technical Services, Luxair Société
Luxembourgeoise de Navigation Aérienne S.A. "The customized
support and the close proximity of Bombardier's Frankfurt parts
facility to Luxembourg enable Luxair to offer a reliable and
punctual service to our customers."
Prior to introducing the Q400 aircraft Smart
Parts program in March 2008, the Smart Parts program
had been providing cost protection and budget predictability for
Bombardier’s business aircraft customers for more than 25 years.
There are currently more than 1,000 Bombardier business aircraft
enrolled, covering over 35,000 components.
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