ASIA Travel

TSA to Use SITAs Queue Management System at Airports

Search ASIA Travel Tips .com Send to Friend ASIA Travel Latest Travel News Thursday, 12 April 2012

In a move to improve passengers experience and allow TSA Officers to focus on security related tasks at airports, the Department of Homeland Security, Transportation Security Administration (TSA) will begin using the queue management system provided by SITA, and its technology partner Bluelon.

The system automatically measures and displays the wait time of passengers.

Using Bluetooth technology to measure the passenger traffic patterns at TSA checkpoint lines, SITAs anonymous monitoring technology means that only traffic patterns and movements are analyzed and individuals are not identified.

 This approach respects privacy issues while delivering highly relevant and usable information to both passengers and TSA. Communication with passengers should consequently be improved as wait times will be displayed in real time on screens at each checkpoint.

Paul Houghton, SITA President, Americas, said, TSA is continuing to improve the experience for passengers at security checkpoints in US airports. SITAs air transport industry experience allows us to help the TSA work more effectively in this environment. In North America, close to 50 airports serving more than 845 million passengers use SITAs technology to run efficient operations and we know that passengers dont want to wait in line; our technology measures and displays just how long they are waiting.

See other recent news regarding: Airlines, Airline Traffic, Airports, Awards, Flights, Codeshare, FFP, Inflight, Lounges, First Class, Business Class, MICE, GDS, Rewards, Miles, Hotels, Apartments, Promotions, Spas, Yoga, Retreat, New Hotels, Traffic, Visitor Arrivals, Cruises, Free Deals, Interviews, Pictures, Sports Tourism, Videos, SITA, Airport Security

Receive our Latest Travel News Daily Email free of charge by entering your email address and name in the boxes to the right and clicking subscribe. You can also receive the news by WhatsApp, stay updated with our RSS Feed Free Travel News RSS Feed, and even Add the Headlines to Your Website free of charge. Have questions? Please read our travel news FAQ.

Copyright © 1997-2021