UNITED FIRST CLASS CUSTOMERS SLEEP EASY AS FIRST SUITE INSTALLATION IS COMPLETE

First Suite now available on company’s entire International Fleet of Boeing 777s and 747s

United Airlines (NYSE: UAL), which in 1999 became the first U.S. carrier to offer a lie-flat bed in First Class, now has the United First Suite on its entire international Boeing 777 and 747 fleet. The airline launched the First Suite on its Boeing 777s, completing installation of all 47 aircraft in February. This week, United finished installation of the Suite on the last of its 44 Boeing 747-400s.

“United is committed to improving the travel experience of all of our international customers that is why we have launched an aggressive program to offer unparalleled comfort in every class of service,” said Nicolas E. Ferri, United’s General Sales Manager for Hong Kong. “We are very pleased to announce the completion of the First Suite on all of our 777 and 747 aircraft in the international fleet, an important milestone in United’s customer driven initiatives. Customers in Asia-Pacific can now enjoy this luxurious product whenever they fly with United across the Pacific and on the intra-Asia routes that we operate out of Hong Kong. Feedback from customers has been overwhelmingly positive since the suite was launched.”

The state-of-the-art United First Suite is a personal environment that can convert from an airborne office to a six-foot, six-inch long bed at the push of a button. United First Suite customers can enjoy unparalleled personal space with 78 inches of pitch and a unique herring-bone layout that places every Suite in the United First class cabin on an aisle.

The United First Suite offers customers personal video screens that feature 9 channels of entertainment as well as personal video selections that are also provided onboard. Multiple audio channels and noise–reducing headsets complete the entertainment offerings.

For customers who choose to work before relaxing or sleeping, the United First Suite has all of the amenities needed for an airborne office including: in-seat phones with data transmission ports; laptop power outlets and generous personal storage and workspace.

The ergonomically designed seats have adjustable leg and headrests and lumbar support, and include the patented “back-cycler” mechanism that provides massage-like relief to customers during long flights.

United Airlines offers more than 2,300 flights a day to 130 destinations in 27 countries and two U.S. territories. In Hong Kong, all United’s daily non-stop flights – to Los Angeles, San Francisco, Chicago, New York, Tokyo, Singapore and Delhi – are serviced by B747-400s.

United Airlines is a founding member of the Star Alliance, the first comprehensive global airline network. United and its Star Alliance partners offer flights to 894 destinations in 129 countries. In September of 1999, United introduced its comprehensive customer service plan, Our United Commitmentsm, to provide customers with the information, resources, policies, and technologies to improve their travel experience.