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CORPORATE APPOINTMENTS AT MUTIARA HOTELS & RESORTS

Travel News Asia Date: 31 October 2001

PERNAS Hotel Management (PHM), the operator of Mutiara Hotels and Resorts, is pleased to announce the appointment of Mr Mohamed Halim Merican to the position of General Manager, Yield and Revenue Management and Ms Tina Pillay as Director of Customer Relations within the group.

Mohamed Halim Merican – General Manager, Yield and Revenue Management

Mohamed Halim Merican is a graduate of "Les Roches" Hotel Management School in Switzerland. Since graduating he has worked with several leading five-star international hotel groups including Hilton Petaling Jaya, Pan Pacific Hotels and Resorts, Hyatt and Shangri-La Hotels and Resorts. Prior to joining the corporate team of Mutiara Hotels & Resorts, Halim was the Acting General Manager of Mutiara Kuala Lumpur (formerly known as Hilton Kuala Lumpur).

Tina Pillay – Director of Customer Relations

Ms Tina Pillay has been appointed as Director of Customer Relations (CRM). Tina has had 18 years experience with Malaysia Airlines (MAS) specialising in reservations, ticketing, tour planning and system development and implementation.

In 1989 she was seconded to the ABACUS National Marketing Company for two years to train travel agents in the use of the ABACUS Computerised Reservations System (CRS) and to also oversee its system development.

In 1999 she was appointed as Manager, CRS Development with MAS. In her various positions she has been responsible for designing, developing, delivering and evaluating CRS courses. Tina has also been involved in the planning and developing of appropriate courses for the travel industry, specifically on reservations, ticketing and customer service. In addition, she was actively involved in the preparation of curriculum models at the MAS Training Centre.

Tina brings with her a wealth of experience and she is responsible for the development of the central sales reservation system for all Mutiara Hotels and Resorts in Malaysia.

PERNAS Hotel Management (PHM) Sdn Bhd, is a subsidiary of PERNAS International Holdings Berhad. The group has six properties located in key cities and resorts in Malaysia that include Burau Bay (Langkawi); Johor Bahru (Johor); Kuala Lumpur; Pedu Lake (Kedah); Penang and Taman Negara/National Park (Pahang).

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