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The Ritz-Carlton, Bali Resort & Spa Service among world's best

Travel News Asia 9 July 2003

The Ritz-Carlton, Bali Resort & Spa was named fourth at "World's Best Service: Hotels" in results of the Travel + Leisure magazine's seventh annual Reader's survey. Featured in the magazine's annual "Hotels" issue, the World's Best Service Award winners are selected by readers' based on evaluations of service quality. Not only did The Ritz-Carlton, Bali Resort & Spa win top honors internationally, with a score of 97.78 percent, it also was ranked second in Asia, scoring 97.50.

Travel + Leisure's reader poll results provide invaluable insight into the reputable publication's readers' thoughts about service levels they receive from hotels around the world. "It seems impossible to talk about service without recognizing the people at the properties an companies who have such an important effect on the quality of the travel experience," said Nancy Novogrod, Editor in Chief of Travel + Leisure.


The Ritz-Carlton, Bali Resort & Spa Service among world's best
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"That's why we are especially proud this year to again be recognized for superior service," said DavidWilson, The Ritz-Carlton, Bali Resort & Spa General Manager.

"When we ask readers to tell us what makes a great hotel, they invariably agree on one thing: the people," noted Novogrod. Rankings are based on reader evaluations of the 2002 World's Best Awards survey. Scores are indexed averages of evaluations for the characteristic "service".

The 48-ocean view villa, 290-room resort hotel is located on a bluff in Jimbaran, 15 minutes from Ngurah Rai International Airport. Recreational options include one of Jimbaran's most dramatic and secluded beaches;  a two-tiered swimming pool; billiards, table tennis and mountain bikes; tennis pavilion; The Ritz-Carlton Kids program, children's pool and waterslide. Six restaurants and lounges offer Indonesian, Japanese and Mediterranean favorites.

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