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Abacus Signs on Alitalia to Direct Connect Sell (DCS) Service

Travel News Asia 15 October 2003

Alitalia, Italy's national carrier, is the 75th carrier to upgrade to Abacus International's Direct Connect Sell (DCS) Service. The airline signed on to the service, which was developed to enable customers to better manage seat selection and allocation as well as provide instant confirmation of bookings, last week.

Abacus' Direct Connect Sell (DCS) service provides better seat control and yield management to airlines and minimises the chances of over-bookings for certain flights. Subscribers also have the option to subscribe to the Interactive Pre-Reserve Seats (IPRS) and Interactive Seat Map (IMAP), allowing travel agents to make seat selections on flights and providing instant confirmation.

"The DCS service has been one of our most popular Airline offerings since we developed it in 1988. We are constantly looking for ways to help our customers optimise their bookings and the success of DCS is testament to how useful our products are to our customers," said Mr Rogelio Sarreal, Vice President and Head of Associate Sales.

"We needed a system where we could better manage seating allocation of our passengers on Asian market. Abacus provided us with a cost-effective and efficient option which we were able to implement into our systems very easily," said Mr Ferruccio Vigorito, Head of Distribution, from Alitalia.

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