Virgin Atlantic Cargo and Delta Cargo are to move into the new purpose-built dnata City East,
London Heathrows most state-of-the-art cargo facility.
supports the airlines growing cargo businesses, enhances their
trans-Atlantic partnership for customers, and future-proofs the
joint ventures position in the U.K. market by doubling the size
of their cargo footprint at the airport.
Virgin and Deltas
cargo operations have been aligned under one-roof in the U.K.
since June 2016 and share cargo facilities at major U.S. gateways,
notably Atlanta, Boston, Miami, New York, Orlando, and Washington
Dulles with the objective to create an enhanced customer
proposition on both sides of the Atlantic.
The move to the
new facility, scheduled for the second half of 2019, will
ultimately increase the size of Virgin and Deltas cargo operation
at Heathrow to 335,000 sq ft and see customers benefit from
greater automation and faster truck and cargo handling times.
Inside the warehouse at the purpose-built
investments in technology will enable staff using handheld devices
to manage the flow of cargo, while the double-train
ETV system will increase storage to 245 positions for pallets and
containers. Customer trucks arriving at the facility will benefit
from a new door management system, which enables drivers to
complete paperwork at the gatehouse on arrival without leaving
their vehicles and to then be immediately assigned to one of the
facilitys 18 cargo doors.
The new location will also
provide further benefits for customers choosing Virgin Atlantic
Cargo and Delta Cargo services to move temperature-controlled
healthcare and life science products as well as offering a
dedicated perishables zone and an enlarged AVI centre for live
Tania Boyes, Director Cargo Operations at Virgin
Atlantic, said, Moving into dnata City East will be a game
changer for us and our joint venture with Delta Cargo. It will not
only double our capacity at Heathrow and provide space to grow, it
reinforces our commitment to be easier to do business with, to use
new technologies and automation to simplify and improve our
customer experience, and to leverage our partnerships. At a time
when Virgin Atlantic is achieving record volumes, this gives us a platform for long-term growth. We also wish to acknowledge dnatas
foresight in working with us to make this possible.