Wed, 2 March 2016

VistaJet Enhances Customer Service with New App

VistaJet has launched a new app, giving customers more control no matter where in the world they are.

The app allows customers to amend and review existing itineraries, read about the aircraft that will be picking them up, and even arrange for a helicopter or a private car to be waiting when they arrive.

The live itinerary feature provides map directions to the point of departure and arrival, weather at destination and contact information for ground transportation.

The app also files completed itineraries for easy reference at any time.

And that's not all. Travelers can pre-select everything from entertainment to catering. The app will automatically suggest the range of dishes available from the departure city, including special menus from top restaurants such as Nobu. Customers also have the option to create personalized menus for each passenger.

For those who want to stay up to date on the latest lifestyle trends, the app also features a selection of articles from Voyager, VistaJet's custom in-flight entertainment.

On top of that, new customers can register on the app to get a free preview of all of VistaJet's services.

Thomas Flohr, Founder and Chairman of VistaJet, said, "We're always looking for new opportunities to make the time our customers spend with us as memorable as possible, to make their flight an experience they will never forget. Our new mobile app is just one more way we're making travelling with VistaJet as convenient and efficient as possible. Customers can now book a flight and access the full array of VistaJet's services no matter where in the world they are, at a time that suits them."

VistaJet App

The VistaJet app gives customers a direct online communication channel with VistaJet so they can:

- Request VistaJet flights & submit change requests live;
- Add passengers to the flight including passport details;
- Request services such as ground transportation, helicopters and more; and
- Select catering from a wide range of online menus including top local restaurants and hotels.

There is also a live itinerary feature so customers can:

- See the weather forecast for their destination;
- View the details and contact number of their ground transportation;
- Receive live notifications of a change in itinerary; and
- Review their past flights.

VistaJet operates a fleet of over 55 Bombardier Global and Challenger business aircraft.

See other recent news regarding: VistaJet, App, Smartphones

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