Zaplox Appoints Richard Svensson as Senior Manager Commercial Services

Zaplox, a market innovator of advanced mobile key solutions for the hospitality industry, has appointed Richard Svensson as Senior Manager, Commercial Services.

Svensson has spent more than ten years in management positions at hotels on multiple continents. He most recently served as Assistant Operations Manager at Burj Al Arab in Dubai, one of the world's most iconic modern hotels.

"We are very happy to reinforce our team with more specialized knowledge and competence from the hospitality industry," said Magnus Friberg, Zaplox CEO. "We constantly strive for a deeper understanding of our customer base and we continuously add value within our area of expertise that optimizes the guest journey and the development of the guest experience. We see the appointment of Richard Svensson as an important and strategic move, in order to create even greater benefits for both existing and new customers."

Commenting on his appointment, Svensson said, "I hope that my broad experience in hotel operations, food and beverage, sales and culinary, as well as in recruitment, with a focus on guest satisfaction and operational efficiency, will add significant value to Zaplox, and I am eager to meet and exceed their customer expectations."

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