Tue, 16 February 2016

Nice Cte dAzur Airport Enhances Services with SITAs Beacon Technology

Nice Cte dAzur Airport is leveraging SITAs beacon technology to put personalized information at passengers fingertips through the airports new multifunctional app.

The new app was launched to coincide with the recent opening of Nice Cte dAzur Airports refurbished Terminal 1 retail area and will also support the refurbishing of the commercial area of Terminal 2 in 2016.

Nice Cte dAzur Airport is using SITAs beacons and Common Use Beacon Registry to provide passengers at the airport with real-time information each step of the way. With beacons installed throughout the terminal, passengers who are using Nice Cte dAzur Airports app will also receive retail information and offers relevant to their specific location. The Airport Premier Club passengers using the app will automatically earn points as they pass through the airport.

Dave Bakker, SITA President, Europe said, Beacon technology unlocks a world of opportunity for airports. With a clear view of who the passengers using the app are and where they are in the airport, Nice Cte dAzur Airport is able to offer a wide range of tailored services. The airport has recognized this potential and we will continue to work together with the airport team to leverage this technology to further enhance the overall passenger experience at Nice.

SITA's beacon registry is a repository of information describing the beacons deployed at an airport. Accessed through the Beacon Registry API, it allows app developers to use the detection of a beacon to trigger the provision of contextual information such as boarding times or information on a connecting flight. The Beacon Registry API is one of the APIs offered by SITA, which include weather, baggage tracking and flight information.

Jean-Pierre Torres, Head of IT at Nice Cte dAzur Airport said, Increasingly passengers are demanding more control over their airport experience. They want to personalize the services they receive from the airport to their own requirements or needs. SITAs beacon technology allows us to deliver on this expectation and offer a highly tailored experience to our passengers, in particular our frequent flyers. Indeed this technology will facilitate access to Fast Track Security for Airport Premier Gold members, allowing them to use their frequent flyer card automatically.

See other recent news regarding: SITA, Nice, France

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