Exclusive HD Video Interview with Edward Hobson DOSM of Eaton Hotel Hong Kong

[HD video below] Exclusive HD video interview with Edward Hobson, the Director of Sales and Marketing at the Eaton Hotel in Hong Kong.

In this video, filmed at the hotel on 30 March 2015, we discuss the importance of the Cathay Pacific / HSBC Hong Kong Sevens to the property, whether the location of the hotel is suitable for those going to the stadium and what methods of transport are available and how long it takes to get there.

We also discuss the Smart Rooms at the hotel and learn whether they have been the success the hotel was hoping for and which markets and age groups they are attracting the most. You will also learn what the hotel plans to do with its Smart Breakfast, whether the hotel plans to add any more Smart Rooms to the inventory, and what it has been doing with the other room categories.

Mr Hobson tells us his thoughts on the new technology trends within the industry such as check-in kiosks, mobile keys and such like, as well as how much of the hotel's business comes through online channels, and how much of that comes through their own channels. We also discuss competition on the internet and how an hotel can make itself stand out against all the competition, and what the hotel is doing to promote and sell its unused inventory.

We talk about how the hotel was affected by last year's demonstrations, which markets were most sensitive to them and what the hotel did to ensure that its customers knew that it was business as usual.

Plus, what plans does the hotel have for the future? With so much unused space, could the hotel build a few hundred more rooms? Any renovation plans? All this and much, much more in the video below.

Interview with DOSM of Eaton Hotel Hong Kong

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