ACI Asia Pacific Names Young Executive of the Year 2015

Mrs. Ruzliana Fazila Kamarudin of Malaysia Airports Holdings has been named the ACI Asia Pacific Young Executive of the Year 2015.

The award is a research paper competition, introduced in 2009, to encourage and promote innovative ideas and solutions to challenges facing the aviation industry. The outstanding young talent who contributes the best research paper on a selected topic is then honored as the ACI Asia Pacific Young Executive of the Year.

This year’s candidates were required to submit research papers on one of the following two topics:

· Managing Customer Expectation for Passenger Service at Airport
· Maximising and Monetising the Digital Opportunities at Airport

Mrs. Patti Chau, Regional Director, ACI Asia-Pacific said, “I would like to congratulate our winner this year, Mrs. Kamarudin, for her excellent submission. Her paper provided a well-structured and thorough analysis on the topic Managing Customer Expectation for Passenger Service at Airport. She offers sound solutions in managing passenger services which are generally applicable to most airports. I am proud that we have so many young talents in our region and I wish to congratulate all other participants for demonstrating their great ideas in tackling our industry challenges through their research papers.”

A total of ten submissions were received this year and the papers were reviewed by a Panel of Judges (the Panel) chaired by Ms. Kerrie Mather, Chief Executive Officer, Sydney Airport, and Second Vice President, ACI Asia Pacific.

The panel also decided to give an Honorable Mention to Mr. Yuki Ikeda of Narita International Airport Corporation for his quality submission, on the topic “Maximising and Monetising the Digital Opportunities at Airports”.

The award presentation ceremony will be held on 28 April 2015 at the ACI Asia Pacific Regional Assembly Meeting in the Dead Sea, Jordan.

Ruzliana Fazila Kamarudin

Ruzliana Fazila Kamarudin was born in 1981 and has been working with Malaysia Airports since 2004 where she started as a contract officer, moving up to her current position as Senior Executive for Human Resource Services in Charge of Performance Management.

Ruzliana Fazila Kamarudin received her bachelor degree in Computer Science from University Putra, Malaysia.

She is married to En Saiful Nizam and has a 6-year old daughter.