Etihad Airways Launches New Mobile Boarding Passes

Etihad Airways has introduced mobile boarding passes for guests travelling on select routes.

The benefits of the new program include an expanded range of check-in options, less paper consumption, a lower risk of boarding pass loss, as well as the ability to store multiple boarding passes on a single mobile device.

Peter Baumgartner, Chief Commercial Officer Etihad Airways, said, “Our aim is to simplify and streamline the departure and boarding experience. The elimination of paper boarding passes will be more convenient for our guests and reduce our environmental footprint, which is good for the guest, the business and for the environment.”

The new mobile boarding passes will contain the same information as traditional passes including guest name, seat number, flight number, gate number and a barcode which will be scanned by an electronic reader at the departure gate.

Guests will be able to receive their mobile boarding passes directly to their smart phone, to save them using the Passbook feature on an iOS device, or save and send them to an email address.

The number of Etihad Airways airport gateways equipped with the mobile boarding pass readers will increase steadily as the airline installs the new technology across its global network.

Currently the facility is available for guests travelling from Abu Dhabi (excluding flights from Abu Dhabi to the USA), London Heathrow, Manchester, Doha, Colombo, Dammam, Düsseldorf, Frankfurt, Sao Paulo, Istanbul, Minsk, Munich, and Tokyo Narita.