Joy Seesante of Philippines Wins Etihad Airways Best Cabin Crew Smile 2012 Award

Travel News Asia Latest Travel News Podcasts Videos Friday, 29 March 2013

Etihad Airways has crowned cabin crew member Joy Seesante with the award for Best Cabin Crew Smile 2012.

Launched in May 2012, the internal smile competition is part of an ongoing Etihad Airways Guest Services campaign called Leading the world with a smile, which focuses on showcasing the carriers warmth, respect and hospitality through its cabin crew.

The 2012 campaign comprised a photography competition and more than 3,000 Etihad Airways cabin crew were invited to enter images of themselves wearing their best smiles in any of the UAE carriers 86 global destinations.

Thousands of images from Etihad Airways cabin crew smiling in all parts of the world were submitted, with winners announced every month and finalists for the Best Cabin Crew Smile 2012 forwarded for final voting by fellow Etihad Airways cabin crew.

Joy Seesante of Philippines Wins Etihad Airways Best Cabin Crew Smile 2012 Award

Joy Seesante of Philippines Wins Etihad Airways Best Cabin Crew Smile 2012 Award


Cabin crew member Joy Seesante won the competition with 38% of the total votes for her image titled Leading with a Smile in Korea. Her prize included a three-night stay for two at the Hilton Seychelles Labriz Resort & Spa.

Joy, originally from the Philippines, joined Etihad Airways in 2006 and today works onboard in the Diamond First class and Pearl Business class cabins.

Aubrey Tiedt, Etihad Airways Vice President Guest Services, said, We are delighted with the rousing success of our campaign and absolutely proud of our cabin crew who continue to create remarkable journeys for our guests. This is evident in the growing number of guest compliments commending our cabin crews professionalism and hospitality. A smile transmits an instant message to our guests that we truly care about them.

The runners up in the competition were cabin crew Maria Gonzalez from Spain, and Maxim Sayapin from Russia.

Etihad Airways, Abu Dhabi, Cabin Crew, Philippines

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