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FCm Travel Solutions has appointed a new Network
Systems Manager.
Business travel specialist from Sydney in
Australia, Matthew Campbell brings to FCm’s global technology team
extensive travel industry experience, having worked for parent
company Flight Centre Limited (FLT) for more than a decade. Matthew has spent the past eight years working for FLT’s corporate
travel division and has experience in frontline travel management,
systems and team leadership.
In this newly established role, Matthew will be
responsible for ensuring consistency across FCm’s global
technology systems to improve the overall customer experience.
He’ll be working closely with different stakeholders across FCm’s
equity and licensee network to further streamline and enhance
existing technology systems.
“In order
for us to capitalise on our vast partner and customer network, we
need to continue developing the technology framework and systems
that support our client, company and supplier relationships,”
Matthew said. “After working with clients and suppliers in this
industry for many years, I have a good understanding of what our
business needs to be focusing on in the future to enhance our
current systems and generate new systems to ensure we’re at the
forefront of business travel management ... The
growth of FCm’s global technology team will ensure that every
aspect of the customer, travel management and supplier experience
is enhanced with innovative technology that drives time and cost efficiencies, which is what is most important for clients.”
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