FCm Travel Solutions Launches New Platform for Global Reporting

Travel News Asia Latest Travel News Podcasts Videos Friday, 2 November 2012

FCm Travel Solutions has boosted its multinational client data capabilities following the release to market of new proprietary technology for its online reporting platform ClientBank.

This latest release further extends FCm Travel Solutions travel management reporting capabilities with a complete overhaul in the system interface used by FCms clients and internal account management staff.

The new platform provides the latest advances in reporting technologies to the companys multinational customer base, including dynamic reporting, industry benchmarking, client-configurable scorecards, dashboards, map-based reporting and integrated traveller tracking.

FCms Global Product Leader of Data Management Lynda Ford said the move to an in-house reporting platform for ClientBank has delivered more sophisticated technology for account managers to leverage and present travel data to customers.

The consolidation of data on our new ClientBank platform provides a range of benefits to FCms account managers and most importantly for our clients, Lynda said. From a global perspective well benefit from greater process efficiencies and have more control over content, the output of data, the design of our internal and client-facing technology and the delivery of information. This new reporting platform gives us the ability to capture and manoeuvre data from many different sources including the four major GDS (global distribution systems) and countless back-office systems. It also gives us more quality data for travel program benchmarking and makes client report preparation easier and more efficient.

Made available to multinational customers on 15 October 2012, clients are expected to be migrated to the platform over the next several weeks.

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