American Airlines Launches Android Application

Travel News Asia Latest Travel News Podcasts Videos Wednesday, 9 February 2011

American Airlines has launched an Android application that allows customers to check in for flights; receive gate, seat and flight status information and view terminal maps. The app also provides a number of other functions, including the ability to:

- Enter log in and password only once, allowing the application proactively to push upcoming flight details to the home screen automatically
- Set a parking reminder
- Monitor the standby list
- Track elite status progress
- Access Mobile Boarding Pass. The application saves the boarding pass, so it's always easy to find
- Use GPS to locate the nearest airport served by American
- Play Sudoku

The app also provides access to a variety of other tools that allow passengers to:

- Create Flight Status Notifications
- Enroll in the American Airlines AAdvantage program
- Access AAdvantage account information
- Access contact information.

"By definition, our customers are mobile, and are increasingly reliant on mobile devices that enable them to stay well connected wherever they are," said Monte Ford, Senior Vice President Technology and Chief Information Officer. "We believe the right mobile technology can and will dramatically improve our customers' and employees' experience with American. As a result, our mobile technology strategy is aggressive and a key consideration in every technology initiative at the company today. It is our intention to lead the airline industry related to mobile computing."

During development of the Android app, American conducted testing with 750 of AAdvantage Executive Platinum and AAdvantage Platinum members.

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