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VingCard Elsafe Appoints Bill Oliver as VP and GM - North America

Travel News Asia Latest Travel News Podcasts Videos Wednesday, 13 July 2011

VingCard Elsafe has appointed William J. (Bill) Oliver as Vice President and General Manager, North America.

In this newly created role, Oliver will be responsible for leading all sales and customer operations for VingCard Elsafe brands in the U.S. and Canada. He will also head up initiatives to streamline customer operations and maximize customer satisfaction through enhanced service and support.

Olivers appointment is part of a new organizational structure for VingCard Elsafe, with a focus on improving customer service operations and fulfilling the rapidly changing technology needs of the global hospitality industry.

 He has a wealth of corporate sales and operations experience, gained through senior leadership positions in diverse markets across the U.S..

 During his successful 27-year career, he has managed a wide range of hotel properties, from premium-branded, full-service hotels and casino resorts to independent boutique hotels with prestigious groups such as Marriott, Hilton, Holiday Inn, Crowne Plaza and Doubletree. In addition, he has held Board of Director level positions with various Hotel/Motel Associations and regional Convention and Visitors Bureaux.

Before joining VingCard Elsafe, Bill was founder and president of Evolve Hospitality Group, a successful hotel industry consultancy that assisted both global manufacturers and hospitality companies with business development, financial and operational improvements.

Prior to that, he spent six years in the electronic locking and security technology industry with Onity, Inc., serving as Vice President of Sales & Operations for North America and EMEA, and later as Vice President of Global Sales & Marketing.

Previous positions include senior management positions with prestigious hospitality organizations, such as Noble Investment Group, Winegardner & Hammons, Vista Host, Inc., and Peabody Hotel Group, among others.

Bob Aquilino, President for VingCard Elsafe, Americas, said Bill is a seasoned hospitality professional who knows the business inside and out, having extensive experience in both hotel operations and the electronic hotel lock industry. With his knowledge and expertise, as well as an intense focus on customer operations, I am confident that he will help us to fortify our position as the global leader in hotel security technology, as well as establishing VingCard customer service as unmatched in the industry.

The companys brands include VingCard, electronic locking solutions, Elsafe digital in-room safes, and Orion by VingCard Elsafe energy management systems.

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