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Senior Management Appointments @ Sabre Airline Solutions

Travel News Asia Latest Travel News Podcasts Videos Tuesday, 6 July 2010

Sabre Airline Solutions has made the following changes to its senior management team.

Sanjay Nanda will join the company as Senior Vice President of Consulting and Solutions Delivery. In this role, Nanda will oversee the implementation and delivery of all Airline Solutions projects including the migration of LAN, AeroMexico and Volaris onto the SabreSonic Customer Sales and Service (CSS) reservation suite. Nanda was previously at McKinsey & Company and prior to that The Boston Consulting Group.

Mark Silagy joins the Airline Solutions team as Senior Vice President of Customer Care and Support. In this role, Silagy will be responsible for managing and enhancing all aspects of the airline customer experience from sales support through to day-to-day operations. A Sabre veteran, Silagy was most recently Senior Vice President of Service and Operations Solutions for Sabre Travel Network where he led global customer service and support, business process consulting, and infrastructure and technology support. Prior to that he held numerous roles at Sabre and also spent 12 years with American Airlines.

Nejib Ben-Khedher previously led the Consulting and Solutions Delivery team, which included Customer Care and Support, before joining Travelocity as Chief Operating Officer for North America.

Additionally, Sabre announced the appointment of Peter Morowski to Senior Vice President of Airline Products Development, with responsibility for developing new and enhancing existing solutions within the Airline Solutions portfolio including SabreSonic CSS, Air Centre operations, and Air Vision marketing and planning solutions. Morowski previously held senior leadership positions at Borland Software Corporation, Dell, Tivoli Systems and Novell.

Sabre also appointed Jim Barlow to the role of Senior Consulting Partner for Airline Solutions. Barlow will help grow the consulting business, managing airline executive relationships around the world and providing expertise in the area of reservations and commercial planning.

Barlow was previously Senior Vice President of SabreSonic CSS, a role that Ellen Ehrlich will now assume. Ehrlich has been with Sabre for more than 28 years, most recently as Vice President of Strategic Customer Delivery within Airline Solutions. In her new role, she will be responsible for all aspects of the SabreSonic CSS suite including product planning and operational responsibilities.

Lastly, Chris Serafin has been appointed to Senior Vice President and Program Executive, responsible for leading and executing key business initiatives for the Airline Solutions business. Serafin was previously Senior Vice President for Product and Solutions Development, supporting both Travel Network and Airline Solutions businesses.

We have hand-picked a highly talented group of individuals to help us build on the growth we have experienced in the past few years, said Tom Klein, President of Sabre Holdings. These executives have a proven track record of success, unique experiences and expertise within the travel and technology industry, and a commitment to providing great value to our customers. I welcome the new team and look forward to working with each one to lead the company into the future.

Sabre Airline Solutions recently announced reservations agreements with WestJet, JetBlue, Aeroflot, Volaris, LAN, AeroMexico and Cambodia Angkor Air, as well as agreements with British Airways and Air India for operations solutions.

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