American Airlines has said that it will,
effective immediately, discontinue displaying and selling fares
through Orbitz and its subsidiary Orbitz for Business.
Tickets for travel already purchased through
Orbitz remain valid but changes must now be made through American
Airlines reservations by calling 1-800-433-7300.
Tickets for travel on American Airlines and
American Eagle – including all international and domestic classes
of service – are widely available through a number of outlets,
including American's own website, which features a Lowest Fare
Guarantee.
Tickets, fares and schedules are also available
through American's reservations agents, thousands of travel
agencies in locations worldwide, other online travel agencies such
as Priceline, and metasearch engines such as Kayak.
"American Airlines regrets any inconvenience
this may cause our customers. While we could not reach an
agreement with Orbitz, we are committed to letting customers know
of the multitude of options they have to purchase travel on
American Airlines," said Derek DeCross, Vice President - Sales.
"In today's competitive marketplace, it is important for American
to be free to customize its product offerings to improve the
customer experience as well as distribute its products in a way
that does not result in unnecessary costs."
American also continues to provide its fare
content to travel agency partners, both through global
distribution systems and through American's own direct connection
technology that is powered by Farelogix. There is no charge to
agencies for using American's direct connection, which allows
travel agencies to offer their customers more complete and
tailored travel choices, including fares and optional services.
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