Strike: Finnair Hoping to Add New Routes on Friday

Travel News Asia Latest Travel News Podcasts Videos Thursday, 2 December 2010

During the Finnair cabin crew strike, Finnair says it has been able to carry 40% of its normal amount of passengers and operate around 30% of its flights.

In addition to other routes, Finnair expects to fly to Milan, Rome, Hamburg and Amsterdam from Friday.

"We want to care for our customers well also in this exceptional situation, and we will do our best to ensure that our customers suffer the minimum possible additional inconvenience. We are very sorry for all of the difficulties experienced by our customers," said Finnair's Senior Vice President Customer Service Anssi Komulainen.

Customers whose flight is on 6 December or before can change their booking to any date up to the end of March. It is also possible to receive a refund for the tickets of cancelled flights. Finnair said it will also try as far as possible to reroute passengers of cancelled flights. In reroutings, passengers returning home will be prioritised.

Despite the strike, every effort will be made to operate Finnair's leisure flights normally, partly with external capacity.

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