TravelNewsAsia.com

AirAsia Opens Greater China Call Center

Travel News Asia Latest Travel News Podcasts Videos Tuesday, 19 October 2010

AirAsia has opened a call center in Greater China that will handle the needs of travelers from Hong Kong, China, Macau and Taiwan. The newly established call center is situated in Guangzhou, China.

The center uses state-of-the-art telephone terminal processing technology and equipment, with 25 lines and more than 30 professionally trained line controllers.

Travelers can use the centre to enquire about flight information, pre-book tickets, proceed with payments, manage their bookings, make payments on optional services (bags check-in, in-flight meals, seats pre-booking, travel insurance etc.) and make complaints in Mandarin and Cantonese.

The call centre is open Monday to Sunday between 08:00 and 21:00 Hong Kong time. The numbers to call are:

Mainland China (86) 20 2281 7666
Hong Kong SAR (852) 3112 3222
Macau SAR 0800912
Taiwan 00801853031

See other recent news regarding: Airlines, Airports, Awards, Flights, Codeshare, Lounges, First Class, Business Class, MICE, GDS, Rewards, Miles, Hotels, Apartments, Promotions, Spas, Yoga, Retreat, New Hotels, Traffic, Visitor Arrivals, Cruises, Interviews, Free Deals, Videos, AirAsia, Guangzhou

Subscribe to our Travel Industry News RSS Feed Travel Industry News RSS Feed from TravelNewsAsia.com. To do that in Outlook, right-click the RSS Feeds folder, select Add a New RSS Feed, enter the URL of our RSS Feed which is: https://www.travelnewsasia.com/travelnews.xml and click Add. The feed can also be used to add the headlines to your website or channel via a customisable applet. Have questions? Please read our Travel News FAQ. Thank you.

     
Advertising
Advertising
Copyright © 1997-2022 TravelNewsAsia.com