American Airlines Completes London Heathrow Lounge Renovations

Travel News Asia Latest Travel News Podcasts Videos Tuesday, 18 May 2010

American Airlines has completed extensive renovations to both the Admirals Club Lounge and the Flagship Lounge at London Heathrow Airport.

 Located in Terminal 3 at Gate H, the state-of-the-art facilities span more than 19,000 square feet and offer customers a relaxing oasis to conduct business or rest while traveling through one of the world's busiest airports.

"The newly-renovated Heathrow lounge will further enhance the customer experience for our valued members, whether they are traveling between the U.S. and Europe or connecting beyond Heathrow," said Nancy Knipp, American's President Admirals Club. "We believe that this refurbishment the largest airport lounge renovation American has ever done shows American's dedication to consistently reinvesting in our products and services in an effort to better meet the needs of all of our members and guests."

New furnishings sit atop terrazzo, carpet, stone, and porcelain tile flooring. The remodeled Admirals Club lounge offers seating for 237 visitors and the Flagship Lounge, which has doubled in size, offers seating for 134. An abundance of natural light complemented by specialty fixtures provide the space with a brighter appearance. The new facilities boast up-to-date amenities such as:

Improved multi-functional business center with brand-new HP personal computers with complimentary high-speed Internet access, PC data ports, printers, copiers and fax service

A global printing solution, powered by PrinterOn, that allows guests to submit print jobs via e-mail or webpage uploads from any location and retrieve them in the lounge

Complimentary high-speed Wi-Fi access throughout facilities powered by BT Openzone

Cyber cafe with HP PCs with high-speed Internet access

Portable laptop tables and a "sit-down" laptop counter in the bar/TV area featuring Ethernet ports with complimentary high-speed Internet access

Both U.K. and U.S. power outlets

Flat panel televisions

Spa-like shower facilities with private showers, complete with towels, shampoo, body gels and blow-dryers, as well as shower caps and razors upon request

Children's room with a flat panel TV, computers and age-appropriate software, inside the Admirals Club lounge

An enhanced food and beverage offering provided by London's renowned "rhubarb" restaurants and catering allows visitors to re- energize with freshly-prepared hot and cold food selections available throughout the day, including homemade soups, entrees, salads and desserts

Complimentary coffee and specialized coffee drinks, tea, soft drinks, juices and a variety snacks are also offered throughout the club

Assistance from Premium Services Representatives with reservations, seat selection, upgrades and boarding passes

The Heathrow Admirals Club lounge is open daily from 05:45 to 20:00, and the Flagship Lounge operates daily from 06:00 to 20:45. One-year Admirals Club individual memberships for new members range from $350 to $500. AAdvantage miles can also be used to purchase Admirals Club memberships. One-day passes are available for $50 and can be purchased online, at self-service check-in machines, or any Admirals Club location.

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