Boeing launches 787 GoldCare Service with TUI Travel

Travel News Asia Latest Travel News Podcasts Videos Wednesday, 14 April 2010

TUI Travel PLC, one of the world's leading leisure travel companies, is to be the launch customer for Boeing's GoldCare programme. GoldCare is Boeing's lifecycle solution that provides maintenance, engineering and material management as a multi-year service managed by Boeing.

The agreement to support the airline's Boeing 787 Dreamliner fleet covers 13 airplanes currently on order by TUI. The 787s will be operated by Thomson Airways, Tuifly Nordic, Jetairfly and Arkefly. The GoldCare contract is for a period of 12 years from the delivery date of each airplane.

Boeing will provide TUI Travel with GoldCare Enterprise, which encompasses the full portfolio of available GoldCare services.

"We are thrilled to be the launch customer for this service," said Fraser Ellacott, director of Engineering, TUI Travel PLC (Thomson Airways). "We have developed this exciting concept with Boeing and are confident that this service will optimize the efficiency of our airlines' operations, reduce complexity, provide value to our stakeholders and allow us to continue to provide outstanding service for our customers."

To deliver GoldCare, Boeing leads a global team performing comprehensive material management, engineering and maintenance services at a predictable cost based on flight hours. GoldCare provides airlines with 24/7 operations center support using the latest technology to turn airplane operating data into diagnostic information that enhances efficiency and maximizes airplane availability.

The GoldCare team also includes GE Aviation, Hamilton Sundstrand, Honeywell, Moog Inc., Panasonic and Rockwell Collins. These original equipment manufacturers will support the material, repair and overhaul needs for the systems they provide on the 787.

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