New Sentosa Resort GM - Andrew Whitaker - to Improve Training

Travel News Asia Latest Travel News Podcasts Friday, 6 February 2009

As the newly appointed General Manager of the luxury hideaway Amara Sanctuary Resort Sentosa, Andrew Whitaker has a challenging task ahead of him: to increase the resort's revenues at a time where customers are looking to save and minimise spending. With gloomy economic outlooks, work sentiments have also taken a hit.

To pre-empt these slippery slopes, Andrew will be unleashing an initiative that will engage his team at Amara Sanctuary Resort Sentosa in a re-training program to further develop their capabilities, and to heighten the team's work morale.

Through this new initiative, staff at Amara Sanctuary Resort Sentosa will receive regular training and enrichment classes on their area of expertise so as to bring across even higher standards of Asian hospitality practices.

With these freshly revised training standards and measures, Andrew is looking at integrating training as part of the culture within Amara Sanctuary Resort Sentosa.

The eventual aim of these re-training programmes is to provide Amara Sanctuary Resort Sentosa's guests with an experience that is more unique and personalised.

"With the current economic climate, it is increasingly pertinent that we look within ourself to identify specific areas of resource maximisation and uncover untapped potential within the team at Amara Sanctuary Resort Sentosa. Developing the team's capabilities is the resort's way of caring for the well-being of her employees, through investing in their future," Andrew Whitaker said.

The new training schedule is set to commence in March 2009.

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