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Travelport Opens Solutions Labs for Travel Agents in Asia

Travel News Asia Latest Travel News Podcasts Monday, 31 August 2009

Travelport GDS has opened six Solutions Labs across Asia to better showcase its end to end product offering to travel agents, as well as provide customers with a facility to test their own solutions and software.

The Labs have been set up within Travelport offices in Hong Kong, Beijing, Singapore, Manila, Taipei and Kuala Lumpur and replicate a virtual agency, whereby travel agents can experience real time demonstrations of Travelports end to end solutions including online booking engines and front-, mid- and back-office systems.

The facilities feature key Travelport products from front-office solutions such as Galileo Desktop which includes Low Fare Shopping, E-Pricing, Galileo Leisure and Galileo 360 Fares through to Travelport Reach, Galileo Online Travel, Cross Check Travel, Custom Viewpoint and Galileo Instant Messenger. Mid- and back-office solutions can also be trialed including E-Tracker and Agency Private Fares (APF).

The Travelport Solutions Lab provides a facility for our sales team to showcase the breadth of our product offering to prospective customers. Our complete end to end capabilities can be demonstrated in real time, providing new agency partners with a more complete picture of our products, solutions and services, and how these can assist with their specific business needs, said George Harb, Commercial Director Asia, Travelport GDS.

The Solutions Lab will also be available for customers to trial their own technology solutions and software with Travelport systems. This will provide a valuable opportunity for our customers, our sales and product teams to strengthen existing partnerships, and tailor solutions that best meet customers needs.

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