Finnair Recommends Using Technology to Avoid Airport Delays

Despite the global economic crisis and concerns over Swine Flue, airports in Finland are expected to be a little busier than normal at check-in and security inspection in the end of May and the beginning of June as the summer holiday season begins.

But, with the proper use of technology and planning, significant amounts of time can be saved making the overall travel experience that much more pleasureable.

“We recommend that passengers use Finnair's internet or text message check-in services or the check-in kiosks at the airport. This can speed things up significantly,” said Finnair's Markku Remes, who is responsible for passenger experience development.

The check-in kiosk can also be used when you are taking special items of baggage like sport equipment. For Finnair's scheduled international flights, there are check-in kiosks in Helsinki-Vantaa's Terminal 2 at departure halls 2 and 3.

Check-in can be done on the internet already 36 hours before the flight for all Finnair and Finncomm Airlines scheduled flights.

Seats for scheduled international flights can be prebooked at the same time.

Internet check-in can also be done for the return flight from most scheduled flight destinations.

Finnair Plus members can check-in for Finnair's international scheduled flights by confirming an automatic text message sent by Finnair. The text message service can be activated online or by contacting the Finnair Plus service center.

When check-in is done in advance, baggage can be left at Helsinki-Vantaa Airport at a Baggage Drop desk.

Passengers are requested to always provide their phone numbers at the time of reservation, so information about possible traffic disruption and baggage delays can be dispatched automatically.

Check-in for an early morning flight can also be handled in advance at Helsinki-Vantaa Airport between 8 p.m. and 9.30 p.m. on the evening preceding the flight. One member of the family can even bring the baggage for the whole family, provided that he or she also brings along all tickets and his or her own travel documents. This saves time on the morning of the flight since the whole family can go straight to the security control.

Passengers are also recommended to be at the airport in plenty of time, particularly during the busier summer holiday times.

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