Singapore Airlines to operate Long-Haul Flights from Changi's New Terminal 3

Travel News Asia Latest Travel News Wednesday, 7 November 2007

Singapore Airlines will be extending its operations at Changi Airport to the new Terminal 3, in addition to Terminal 2, from 9 January 2008. The airline's long-haul flights will depart from Terminal 3 while short-haul and regional flights will operate out of Terminal 2. The terminals for arriving flights will be confirmed about two hours before the actual time of arrival.

The 380,000 square metres Terminal 3, located directly opposite Terminal 2, is a 7-storey building with three basements and four above ground levels. The Sin$1.75 billion terminal will add an additional capacity of 22 million passengers per year to Changi Airport, bringing the airports total annual handling capability to about 70 million passengers. Terminal 3 will feature innovative breakthroughs such as a unique roof designed to let natural light into the building while keeping out the tropical heat. There will also be a Green Wall which is a 300-metre span of creeper plants interspersed with four cascading waterfalls.

Singapore Airlines extended operations at the Changi hub will support our existing network, and also facilitate future growth and expansion, said Singapore Airlines Executive Senior Vice President (Operations & Services), Lt-Gen (Ret) Bey Soo Khiang. The brand new Terminal 3 gives us the opportunity to deliver a superior all-round experience to our customers in a sophisticated international hub terminal with modern facilities.

Singapore Airlines' customers departing from Changi Airport will check-in at Terminal 2 or 3 for their flights, depending on their destination. Flights may arrive at either Terminal 2 or 3, and information will be available on the arrival terminal at least 2 hours prior to the estimated arrival time.

Customers will check-in for their flights based on their destination:

Region Destination Region Destination
Asia and the Middle East Bangladesh Europe Denmark
Brunei France
India Germany
Indonesia Greece
Malaysia Italy
Maldives The Netherlands
Pakistan Spain
Philippines Switzerland
Saudi Arabia United Kingdom
Sri Lanka Americas Canada
Thailand* USA
Turkey Southwest Pacific Australia
United Arab Emirates New Zealand
Vietnam North Asia China
Europe Russia Hong Kong
Africa Egypt Japan*
South Africa Korea
SilkAir All flights

* Flights SQ 632 bound for Bangkok-Tokyo, and SQ 626 bound for Bangkok-Osaka will depart from Terminal 2.

Singapore Airlines customers who are transiting in Changi Airport can check the flight information televisions at the airport for details of their check-in terminal for their connecting flight. Information is also available at the transfer desks located at the departure transit areas. Customers who need to connect onto flights at another terminal may use the Skytrain, which rapidly links all three terminals in Changi Airport.

Information on the arrival terminal will be available 2 hours before the flights estimated time of arrival. The aircraft will arrive at the terminal from which it next operates as an outbound flight. Ways to access the information are described below.

For departing customers, the check-in terminal will be printed on Singapore Airlines e-tickets and boarding passes (including those printed at home before arriving at the Airport). Customers may also access the Singapore Airlines website to check their respective check-in terminal.

Those meeting arriving customers may check details of the terminal on the internet, via teletext, or call the flight enquiry hotline at 1800-542-4422.

Information will also be made available on the flight information televisions throughout Changi Airport. Customers arriving into Singapore will be further guided by inflight announcements and videos with information about the arrival terminal. They will clear immigration and collect their baggage at their arrival terminal.

Besides Singapore Airlines, four other airlines namely China Eastern Airlines, Jet Airways, Qatar Airways and United Airlines, will operate from Terminal 3. These four airlines will start at Terminal 3 at a later date, expected to be around March 2008.

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