Adelaide Airport voted 'Australia’s Capital City Airport of the Year'

Adelaide Airport has been voted “Australia’s Capital City Airport of the Year” by its peers at the “2006 Awards for Aviation Excellence”. The Australian Airports Association has described Adelaide Airport as “a terrific gateway for Adelaide and South Australia” and praised the use of new technology and environmentally friendly practices.

Last month in Dubai, in the five to 15 million passenger “World’s Best Airport” category (the largest airport size category), Adelaide Airport came second at the “Airports Council International 2006 Awards for Service Quality”, the only Australian airport to be recognised in these awards. This represents a major achievement for an airport whose new international terminal has only been operating for one year. Adelaide Airport, narrowly beaten by Central Japan Airport, was placed ahead of 23 other airports in this category. 

These awards rate airports on all aspects of their operations, from staff courtesy, flight information and security arrangements through to the speed of the baggage delivery service and even the availability of baggage trolleys.

“Setting a strategic target to be in the top three in our category within the first year of the new terminal’s operation was possibly a bit optimistic, but to come in second is a credit to our staff, our airline customers and everyone involved in day to day operations,” said Adelaide Airport Ltd Managing Director, Phil Baker, who was in Dubai for the ceremony.

“As well as being a symbol of the terminal’s performance, and that of its staff, this award also provides a tremendous boost to the region as a whole by putting the name ‘Adelaide’ on the lips of major airlines and airport operators. Airports Council International conducts independent surveys of passengers across a range of 34 separate measures throughout the year. Additionally, Adelaide Airport rated in the top 10 for ambience and ‘feeling of being safe and secure’” added Mr. Baker.

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