Okura Hotels & Resorts, one of Japan’s premier international hotel chains,
recently enhanced its connectivity by implementing Galileo’s Inside Shopper,
Complete Pricing, and Triples & Quads functionalities.
Galileo’s Inside Shopper allows hotels to provide true rate and availability information from the very
first hotel availability request, providing real-time access directly from the hotel’s central reservation
system. Agents are thereby provided more accurate information, eliminating the discrepancy
between what’s initially displayed and what is later found to be available.
At the same time, Galileo’s Complete Pricing addresses the needs of leisure-oriented travellers by
providing them with the complete cost of the hotel stay up front, eliminating guess work and manual
calculations.
Meanwhile, Galileo’s Triples & Quads functionality allows users to look for relevant rates throughout the shopping and booking process
when there are more than two persons occupying a room. Hotels then respond only with room options that can accommodate the number of
adults requested. Additionally, the cost of the room, at the requested occupancy, is known up front, thereby eliminating the need to take an
extra booking step to add persons at the time of sell.
According to Joe Lim, Business Development Manager, Hotel and Car Services, Galileo Asia, “We’re delighted to have Okura Hotels &
Resorts, one of Asia’s leading luxury hotel brands, join over 200 other hotel groups participating in Inside Shopper, the highest level of
participation and connectivity we offer our hotel suppliers. This development means that Okura will now be able to make only the most
updated and accurate inventory and rates available to our 50,000 leisure and business travel agents worldwide thereby allowing them to
offer faster and enhanced service to their customers.”
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