Singapore Airlines commissions evaluation of Amadeus Customer Management Solutions

Travel News Asia Friday, 15 December 2006

Amadeus has signed an agreement with Singapore Airlines to perform a detailed evaluation and develop a high-level plan for the implementation of Amadeus Alta Customer Management Solution (CMS). If the evaluation is successful, the airline, one of the most reputable and profitable airlines in Asia, would become the first Asian carrier to switch its current legacy passenger service systems to Amadeus Alta CMS.

Singapore Airlines approach to IT modernisation should be regarded as a blueprint for other airlines that want to stay ahead of the competition, said Hans Jorgensen, Amadeus Vice President, Strategic Partners and Programmes.

Worldwide, twenty eight airlines have adopted the Alta CMS suite, including leading members of the Star and oneworld airline alliances. The reservation module of Amadeus Alta CMS is used by 150 airlines as their in-house sales platform.

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