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1. SITAs WorldTracer Tablet Speeds Up Repatriation of Delayed Bags at Frankfurt Airport
Fraport has significantly speeded up the repatriation of delayed or mishandled bags to passengers at Frankfurt Airport, with the introduction of SITAs WorldTracer Tablet. WorldTracer Tablet provides a mobile way to trace and return mishandled bags at arrivals and during period of disruption.
2. Wizz Air Improves Service with SITA WorldTracer
Wizz Air, one of the fastest growing airlines in Europe, has introduced SITA WorldTracer to help it speed up the repatriation of mishandled bags to passengers. WorldTracer is used by more than 460 airlines and ground handlers in more than 2,800 airports globally.
3. WorldTracer Goes Mobile
In a move to reduce the delays of mishandled baggage, air transport IT provider SITA, has enabled its WorldTracer baggage tracing service to be used by agents on mobile devices at airports. This allows airline staff to proactively assist passengers, filing claims in arrival halls, at baggage carousels and in customs areas, which starts the process of reuniting passengers with their
4. SITA to Launch Passenger Self-Service Kiosk for Baggage Tracing
SITA to Launch Passenger Self-Service Kiosk for Baggage Tracing. In a move to make life easier for the owners of the millions of bags which are mishandled each year, SITA is enabling a new kiosk with a web-link to its WorldTracer software used by over 440 airlines and ground handlers. This WorldTracer kiosk allows passengers to check on the status of their delayed bags over the web
5. Moscow Domodedovo Airport First in Russia to Install WorldTracer Kiosks
Moscow Domodedovo Airport has become the first in Russia and the CIS to install self-service WorldTracer Kiosks. Provided by air transport IT and telecoms specialist SITA, the kiosks enable passengers to report delayed bags without having to wait in line for an agent. Passengers simply scan the bag receipt barcode on a kiosk located in the arrivals area to file a missing bag report
6. SITA Develops New Baggage Tracing System with Lufthansa
Lufthansa will speed up the repatriation of delayed or mishandled bags to passengers after it launches baggage tracing technology jointly developed with global air transport IT specialist, SITA. The new-generation WorldTracer system provides Lufthansa agents access to a new, user-friendly desktop interface that makes it easier to record delayed baggage and trace the missing bags no
7. SITA Helps Malaysia Airlines Cut Time to File Bag Claims in Half
Malaysia Airlines has halved the average processing time for mishandled bag claims with a new WorldTracer tablet application from SITA. Armed with iPads, Malaysia Airlines agents at Kuala Lumpur International Airport are bringing SITAs global service for tracing bags and managing missing bag claims directly to the baggage belts.
8. SITA publishes Major Report on Baggage Handling
SITA publishes Major Report on Baggage Handling. Figures from WorldTracer, SITAs fully-automated system for tracing lost and mishandled passenger baggage used by 400 airlines and ground handling companies, show that 42.4 million bags were mishandled or delayed in 2007. The air transport industry handles around 2.25 billion pieces of checked baggage every year.

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