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49. Alaska Airlines Introduces Self-Service Bag-Tagging
Alaska Airlines has introduced a self-service bag-tagging option for passengers travelling from Seattle-Tacoma International Airport. The new service enables passengers to print and attach their own luggage tags from a self-service kiosk in the airport lobby, adding to Alaska Airlines’ customer-focused initiative toward making travel easier.
50. Etihad Airways launches Unaccompanied Baggage Service
Etihad Airways launches Unaccompanied Baggage Service. Etihad Airways has launches a new service that allows its customers to send heavy or excess quantities of baggage before they fly.The ‘unaccompanied baggage’ service is for luggage which exceeds approved allowances to be sent separately to avoid excess baggage fees.
51. Korean Air extends Hong Kong In-town Check-in Service Hours
Korean Air extends Hong Kong In-town Check-in Service hours. Korean Air is extending its Hong Kong In-town Check-in service hours. Effective from Monday, May 28, 2007, the service hours will be extended from 8:00 am to 10:55 p.m.
52. British Airways to launch CityFlyer service between London City Airport and Dublin
British Airways to launch CityFlyer service between London City Airport and Dublin. British Airways is expanding its network at London City Airport with the launch of a new service to Dublin and increased frequency on some existing routes. The new three-a-day Dublin service will begin on June 1, providing an important air link between the two capital cities.
53. FCm Travel Solutions launches Executive Leisure Service in China
FCm Travel Solutions launches Executive Leisure Service in China. Corporate travel management consultancy, FCm Travel Solutions Greater China, has launched a new executive leisure service that offers specialised and high-end leisure travel management services for busy executives and VIPs. Provided by FCm’s dedicated leisure team in Greater China, the new service offers complete lei
54. Continental Airlines launches Mobile Boarding Pass Service @ Heathrow
Continental Airlines launches Mobile Boarding Pass Service @ Heathrow. Continental Airlines has expanded its mobile boarding pass service to London’s Heathrow Airport, becoming the first carrier to offer paperless boarding passes on nonstop flights from the United Kingdom to the U.S. The service allows customers to receive boarding passes electronically on their cell phones or PDAs
55. Boeing and ANA to Conduct 787 Service Readiness Validation in Japan
Boeing and ANA are working together to help prove the 787 Dreamliner’s readiness to enter service on a commercial basis. Using the second flight test aircraft, known as ZA002, they will simulate in-service operations across several airports in Japan in a service ready operational validation.
56. Atlanta Travellers Lead the World on Smartphone and Self-Service Adoption
Smartphone adoption among passengers at the world’s busiest airport, Hartsfield-Jackson Atlanta, has jumped from 28% to 75% in the last 12 months, fueling one of the highest rates of self-service use at any airport in the world. The 2011 SITA/Air Transport World Passenger Self-Service Survey found that frequent, or occasional, use of self-service channels among Atlanta passengers i

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