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SriLankan launches e-bookings facilities in Hong Kong and Singapore

Travel News Asia 9 December 2002

SriLankan Airlines has launched an e-mail bookings facility for its
customers in Hong Kong and Singapore and enhanced these facilities for
customers in Sri Lanka.

A few months ago SriLankan Airlines launched its e-mail bookings facility
for Sri Lanka where customers in any part of the world could request flight
bookings through the internet at any time of the day or night for any flight
on SriLankan Airlines out of Colombo, except to India. Now customers can
even book flights to India from Colombo.

Further, SriLankan has extended email bookings to its Hong Kong and
Singapore stations.
Customers in all three stations can also check fares online, a facility that was previously not available for Colombo.

A five per cent discount on gross fares is available for flights out of
Colombo and Hong Kong, while for Singapore fares are in line with those
distributed to agents in the region.

Tickets in the case of e-mail bookings, can be made available at the ticket
office or couriered to the customer's office or home, as he/she chooses.

SriLankan Airlines expects this facility to be particularly useful to
individual travellers and families.

The email booking section can be accessed from the home page or directly
from the 'travel planner' section of the airline's website www.srilankan.lk

SriLankan Airlines intends to extend the e-mail bookings facility throughout its network and also introduce real time bookings in the near future.

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