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HH Sheikh Ahmed bin Saeed Al
Maktoum, Chairman of Dnata, the largest supplier of travel and cargo services, ground
handling and airport services in the Middle East, has signed a ground-handling agreement with DHL World-Wide
Express, the world's leading international air express company and business
logistics solution provider, aimed at ensuring that the demanding service
requirements of DHL are fully met.
The agreement breaks new ground in that, for the first time, Dnata Cargo
will provide a team dedicated to DHL. Sheikh Ahmed commented: “This agreement
demonstrates Dnata's innovative and flexible approach to service delivery and
its commitment to meet the ever-evolving needs of its customers”.
John Chisholm, DHL’s Regional Director Local Affairs, signed the agreement
on behalf of DHL. Also present were Ismail Ali Al Banna, Director Dnata Airport
Services; Jean Pierre L De Pauw, Senior General Manger Dnata Cargo; Terry
Churchill, General Manager DHL Aviation Middle East; and Paul Dowling, UAE
Hubs and Gateways Manager.
Under the agreement, Dnata Cargo- will provide a dedicated team of personnel
who will wear DHL uniforms and who will be specially trained and assimilated
into DHL culture, methodology and way of working. DNATA Cargo handling equipment, including High Speed Towing Tractors, will bear the familiar DHL
livery and will be operated by the DHL-dedicated team for transfers between
terminals and the Express and Mail Centre. Additionally, a Manager from
DnataCargo will be assigned as a Key Account Manager to enable closer co-ordination between both companies.
The focus of this agreement is to offer reliable high quality services to
DHL, which currently operates 38 weekly freighter aircraft touchdowns at
Dubai airport, connecting up with DHL’s world-wide network. Another major
advantage of the new handling agreement is an innovative and much simplified
billing and accounting procedure between the two companies.
Founded in California in 1969, DHL World-Wide Express is the global leader
of the international air express industry, accounting for a market share of
37.5 per cent, with sales of over US$6.5 billion recorded in 2001. The company has over
4,000 offices in more that 220 countries and territories, handling 160 million
shipments per year. With a current fleet of 251 aircraft, operating 714 scheduled
flights every day, DHL is the ninth-largest airline in the world.
Dnata Cargo combines forty years experience with the industry's latest
systems and techniques, offering a comprehensive range of services that cover every
aspect of cargo handling, logistics, cargo marketing and management. Based at
Dubai International Airport's Air Cargo Village, Dnata Cargo also operates air
cargo terminals in the Dubai Airport Free Zone and Jebel Ali Free Zone. With
associates throughout the world, Dnata Cargo's investment in equipment, information technology, personnel and training have
played a significant part in securing Dubai's position as the Middle East's
premier Cargo hub. |
