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UNITED AIRLINES ANNOUNCES SEASONAL PET EMBARGO

Travel News Asia Date: 26 May 2000

Carrier will establish a pet embargo to provide safe, consistent travel for pets during summer 2000

FOR IMMEDIATE RELEASE

CHICAGO, Friday, May 26, 2000 United Airlines (NYSE: UAL) today announced a pet embargo on all domestic and international flights beginning June 15, 2000 through September 7, 2000. This embargo will apply to all tickets purchased with United Airlines on or after May 26, 2000, for travel on or after June 15, 2000.

During this period, United will not handle live animals as checked baggage, but will continue to accept live animals that are shipped as cargo. Smaller pets will continue to be accepted in the passenger cabin if they meet certain criteria.

United Cargo will accept animal shipments only from commercial animal shippers or licensed pet breeders, which must be booked in advance of the shipment. Extreme weather guidelines will apply, preventing cargo shipment of any live animal when the temperature is forecast to exceed 85 degrees Fahrenheit at any point in the animal's journey.

"United is proud of its proven track record in ensuring the safety of pets that we transport for our customers," said Tom Ficht, United manager of Ramp Operations Planning. "We want to do all we can to continue to provide safe and comfortable travel for the pets we carry."

To minimize any inconvenience, pets will be accepted as checked baggage for customers who purchased tickets prior to May 26, 2000, and are traveling on the return portion of their itinerary after June 15, 2000. Passengers who are unable to travel due to this embargo will be allowed to change their travel dates or cancel their itineraries without penalty.

Customers, who have questions on United's pet handling procedures and policies, may contact United reservations at (800) 241-6522, or access the carrier's policies at www.united.com.

As the largest air carrier in the world and the largest majority employee-owned company, United offers more than 2,400 flights each day on a network that spans the globe.

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