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GALILEO INTERNATIONAL SUBSIDIARY QUANTITUDE, INC. TO PROVIDE TCP/IP NETWORK SERVICES TO TELETECH

Travel News Asia Date: 6 July 2000

Quantitude, Inc., announced today a multi-year, multi-million dollar agreement with TeleTech Holdings, Inc. (NASDAQ: TTEC) to provision enterprise networking services. TeleTech is the leading global provider of e-commerce-enabling customer relationship management solutions (eCRM). Quantitude is the recently formed global network services subsidiary of Galileo International, Inc. (NYSE: GLC), a leader in global travel distribution services.

Quantitude will partner with TeleTech to provide ‘next generation’ Internet protocol (IP) networking solutions between TeleTech’s customer interaction centers in the Americas, Europe and Asia. TeleTech will partner with Quantitude to offer total eCRM solutions to customers in the telecommunications, financial services, technology, government and transportation industries. TeleTech will also leverage Quantitude’s technology infrastructure for a variety of customer interaction management projects. The companies further agreed to pursue several strategic initiatives that include the development of new eCRM business offerings, products and services for a variety of industries and target markets.

“Quantitude’s innovative networking services will position us to achieve cost savings and operating efficiencies in the near term and into the future,” commented Scott Thompson, TeleTech’s chief executive officer and president. “We are looking forward to supporting our global business through our multi-faceted relationship with Quantitude.”

“TeleTech is an ideal customer for Quantitude’s services. TeleTech’s global presence demands the reach of a network with a global footprint like ours,” said James E. Lubinski, Quantitude’s chairman and Galileo’s executive vice president of Operations. “We are pleased to be supporting an industry leader in e-commerce with Quantitude’s broad-based, robust networking services.”

About TeleTech
Founded in 1982, TeleTech is the leading provider of integrated, e-commerce-enabling customer management solutions (eCRM) for global organizations predominantly in the telecommunications, financial services, technology, government and transportation industries. Its innovative customer interaction platform, CyberCare™, integrates the full spectrum of voice and Internet communications, including custom e-mail response, "chat" and extensive Web co-browsing capabilities. TeleTech operates 12,800 state-of- the-art customer interaction center workstations and employs 16,900 people in nine countries. Through 33 customer interaction centers in the Americas, Europe and Asia, TeleTech couples high-velocity e-infrastructure service deployment with premier quality e-customer relationship management to assure our clients/partners unparalleled success in acquiring, retaining and growing customer relationships.

About Quantitude
Quantitude, Inc. is a wholly owned telecommunications network services subsidiary of Galileo International, launched in March 2000. Galileo International is one of the world’s leading providers of electronic global distribution services for the travel industry. Galileo provides travel agencies, corporate travel managers and Internet users with the ability to book travel by accessing schedule, availability and pricing information. Quantitude is currently expanding and upgrading Galileo’s private global network. The network will be upgraded to a standard Internet Protocol platform (TCP/IP) to deliver global Internet, Virtual Private Network (VPN), and telecommunications network services to a variety of customers both in the travel industry and beyond. Quantitude’s new network will deliver the cost efficiencies of the Internet, coupled with the high quality service and performance demanded by mission-critical private networks and will be characterized by unparalleled global reach, a wide breadth of services, and the resiliency and reliability demanded by private network users. Quantitude is headquartered in Englewood, Colo., USA, near Galileo’s state-of-the-art Data Center. Galileo International is headquartered in Rosemont, Ill., with corporate offices worldwide.

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Galileo International Statement Regarding Forward-Looking Statements
Statements in this report that are not strictly historical, including statements as to plans, objectives and future performance, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. The company has based these forward-looking statements on our current expectations and projections about future events. The company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements are subject to risks and uncertainties that could cause actual events or results to differ materially from the events or results expressed or implied by the forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements. Risks and uncertainties associated with the company’s forward-looking statements include, but are not limited to: the loss and inability to replace the bookings generated by one or more of its five largest travel agency customers; its ability to effectively execute our sales initiatives in key markets; its sensitivity to general economic conditions and events that affect airline travel and the airlines that participate in its Apollo® and Galileo® systems; circumstances relating to its investment in technology, including its ability to timely develop and achieve market acceptance of new products; its ability to successfully expand its operations and service offerings in new markets, including the on-line travel market; its ability to manage administrative, technical and operational issues presented by its expansion plans and acquisitions of other businesses; the results of its international operations and expansion into developing and new computerized reservation system (“CRS”) markets, governmental approvals, trade and tariff barriers, and political risks; new or different legal or regulatory requirements governing the CRS industry; natural disasters, security breaches or other calamities that may cause significant damage to its Data Center facility; and its ability to complete the transition to a new, Internet protocol-based network as planned, and for the cost and within the time frame currently estimated.

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