Northwest Airlines signs up for Abacus Solutions

All Abacus-connected travel agents are now able to use the Abacus-Group and Abacus Claim-it solutions when they make group bookings on Northwest Airlines.

Northwest is one of the biggest non-partner carriers to have signed up for the two automated booking solutions by Abacus.

Major carriers, including Philippine Airlines, Garuda Indonesia and Asiana Airlines are already successfully using Abacus-Group and Claim-it to streamline their group booking processes.

Claim-It enables Abacus-connected travel agents to make active bookings and manage their customers Passenger Name records (PNRs) directly off an airline's reservation system.

"This brings enormous benefits to both the airline and travel agents," said Mr Rogelio Sarreal, Vice President and Head of Associate Sales. "With real-time seating information and booking confirmation, travel agents will have better control of ticketing and follow-up servicing. Because they don't have to handle PNRs, participating airlines enjoy significantly lower distribution and administration costs," said Mr Sarreal.