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Galileo International marks 10th Anniversary of Galileo India

Travel News Asia 31 March 2004

Galileo International today marked the 10th anniversary of Galileo India - the company's distributor responsible for its operations nationwide. India is Galileo's second largest market in Asia Pacific.

Galileo India commenced operations in 1994 and has built its network to the point where it is now serving some 4,000 travel agents in 119 cities through 18 dedicated offices. Galileo India's infrastructure includes 16 service centres providing 24X7 online support to travel agents, complemented by seven centres that provide agency training on the Galileo system.

"Galileo India has contributed significantly to our expansion in Asia Pacific," said Janie Kaung, Executive Vice President and Managing Director of Galileo's Asia Pacific region. "The business has not only broadened market penetration in terms of geography and customer numbers - it has also demonstrated an ability to be first to market in a range of solutions for travel agents and airlines. India will continue to be an important focus for Galileo and other businesses within Cendant's Travel Distribution Services division."

Seema Luthra, President and CEO, Galileo India, added: "The past 10 years have been a success for Galileo in India. With inbound, outbound and domestic tourism on a long-term upward trend, Galileo International sees India as offering a platform for future growth with major opportunities for automating travel processes within the Indian travel industry, and for bringing a range of online capabilities to agents and travellers. Galileo is ideally placed for helping surging demand for travel to India."

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